Everyone is busy and revenue is flat. That's a leadership problem.
Packed calendars. Fourteen strategic priorities. Flat revenue. If that sounds familiar, more effort won't fix it. Focus will.
One of the biggest red flags in a company:
Everyone is busy.
Calendars are packed. Slack is nonstop. Every team has a roadmap. There are 14 "strategic priorities."
But revenue is flat. Launches are late. Decisions drag. And nobody can clearly articulate the three things that actually matter.
That isn't an execution problem. It's a leadership problem.
Why more priorities make a company slower
Good ideas are everywhere. Resources aren't.
Every new priority competes for the same talent, capital and attention as the priorities you already have. Your best people don't get more hours in the week because you added an initiative. They just split the hours they have into thinner slices.
Eventually, adding one more "important" initiative doesn't create more output. It just makes everything slower.
I've watched this happen at companies of every size. The leadership team leaves an offsite with a long list of things that all sound right. Nobody wants to be the person who says no to a good idea. So everything stays on the list, and six months later the company is busier than ever and growing slower than it was.
The hardest job a CEO has
One of the hardest jobs of a CEO is deciding what the company is NOT going to do.
Great operators understand that focus isn't about identifying what matters. Everyone can identify what matters. Focus is having the discipline to kill the things that matter less.
That's uncomfortable. Somebody championed every one of those priorities. Killing one means telling a smart person their idea is going on the shelf. But leaders who won't make that call aren't protecting the team. They're making the team carry the cost of their indecision.
Accountability disappears when clarity does
When there are too many priorities, something else breaks too: ownership.
Leaders change priorities every week. Three executives give three different directions. Nobody knows who actually owns the decision. Then, when execution stalls, they ask, "Why won't the team take more ownership?"
Because people can't own a moving target.
Real ownership requires four things:
- A clear outcome.
- The authority to make decisions.
- The resources to deliver.
- Enough time to finish.
Telling people to "act like an owner" is easy. Building an environment where they actually can is leadership.
How to tell if your company has a focus problem
A few questions I ask when I walk into a company where everyone is busy and revenue isn't moving:
- Can each member of the leadership team name the same top three priorities, without looking them up?
- When was the last time leadership formally stopped doing something?
- How many initiatives does your best salesperson, engineer or manager touch in a typical week?
- If you cut half of the current priorities tomorrow, would anyone outside the building notice?
If the answers are no, never, a lot, and probably not, you don't need your team to work harder. You need fewer things for them to work on.
What to do this quarter
- List every active initiative. All of them, including the ones nobody talks about but that still eat time.
- Force-rank them by impact on revenue this year. Not by who sponsored them.
- Pick three. Everything below the line gets paused, with a date to revisit it.
- Give each of the three an owner, an outcome and the authority to decide. Then stay out of their way.
- Tell the whole company what you stopped. Saying what you won't do is what makes the priorities believable.
It will feel like you're doing less. That's the point. Focus doesn't come from identifying what matters. It comes from killing what matters less.
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Frequently asked questions
Why is revenue flat when the team is working hard?
Usually because effort is spread across too many priorities. Every initiative competes for the same people, capital and attention, so adding more work slows everything down instead of producing more results.
How many strategic priorities should a company have?
Few enough that every leader can name them without looking. In practice that is three for a quarter. Anything beyond that should be paused with a date to revisit it.
How do you get employees to take more ownership?
Give them a clear outcome, the authority to make decisions, the resources to deliver and enough time to finish. People can't own priorities that change every week.
